Introduction to M8 Softail Service

Duration: 5:03

Harley Davidson introduced Softail models for the first time in 1986. By positioning two rear shocks beneath the motorcycle, they were able to achieve the appearance of a rigid, “old school” looking frame. Between 1986 & 1999, Harley Davidson Softail’s consisted of the Fatboy, Heritage Softail, FXST, and Springer models. Future models included the Deuce, Deluxe, Breakout & Slim.

2018 & newer Harley Davidson Softail models will retain their classic appearance, but have some big changes. The entire 2018 & newer M8 Softail lineup has a completely redesigned chassis, new underseat, hidden, single shock, and the new Milwaukee Eight V-Twin engine. This new engine is offered in 107 or 114 cubic inch displacement. The 45 degree, four valve per cylinder M-8 V-Twins now have dual counter balancers.

All 2018 & newer M8 Softail cruiser motorcycles use a newly designed frame that reduces overall weight by up to 35 pounds and improves handling and ride quality. The new frames offer three steering head angles in 28, 30, and 34 degree rakes. There is a a “standard” and “high” ride height and a “wide” or “narrow” swingarm depending on the model. There are a total of eight new models (12, when counting the 114 variations). All new models have a commonality which will allow for an unprecedented interchangeability of parts with the potential for a whole new level and ease of customization potential.

As Mike gives us an overview of the new Heritage Softail, he reminds us of the importance of the owner’s manual that comes with every new Harley. Every vehicle owners manual has a lot of pages of mundane, common sense info, but these manuals also have a lot of very important information that is necessary to learn as an owner and rider. If intending on doing your own maintenance and repairs, it is also very important to pick up the factory service manual for your year and model, specs can be different. A lot of riders find it hard to separate with the 100 + dollars it will cost to purchase a Harley Davidson service manual but it is actually about the same cost as one hour of labor at the dealership and will pay for itself over and over again.

Follow along as Mike walks us through the factory service check list for the M8 Softail.

We might step off the chart here and there but we cover all required service procedures for the Harley M8 Softail. Click on each title to go to the video. On each video page, at the bottom of the video description you will find a link back to this checklist. We will keep adding videos as they come out of editing.

Tools and Products – Here are a couple links from Bob LaRosa on tools and products they use daily at the shop.

Checklist in your service manual:

M8 Harley Switches and Electrical Check
Milwaukee 8 Oil Drain Plug Location and Removal
Check Front M8 Softail Tire Pressure and Tread
Checking Harley Spoke Wheels for Tightness
Harley Brake Fluid Flush and Inspection
Harley Front Brake Pad Inspection and Replacement
Inspect and Adjust M8 Harley Steering Head Bearings
Inspect Harley Windshield Bushings
Check Harley Hardware on Switch Housings
Check Front Axle Nut Torque
Softail M8 Air Cleaner Inspection
Replace Drain Plugs and Harley Oil Filter
Refilling Primary Chaincase Lubricant on an M8 Softail
Softail M8 Oil and Transmission Lubricant
Clean and Inspect M8 Harley Oil Cooler
Inspect Harley Oil Lines and Brake System
Harley Fuel Line Inspection
How to Change Brake Fluid on a Harley Davidson M8 Softail
M8 Softail Rear Brake Pad Replacement
Check Harley Rear Wheel Spokes: Tire Pressure and Tread
Inspect and Adjust Harley Drive Belt and Sprockets
Check Rear Axle Nut Torque
Check Rear Fork Spacer Bolt Torque
Check and Adjust the Softail M8 Clutch
Inspect and Lube Jiffy Stand
M8 Softail Harley Davidson Spark Plugs Service
Inspect For Exhaust Leak
Softail M8 Battery Removal and Replacement
Harley Monoshock Adjustment
M8 Motorcycle Safety Check

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3 Responses to “Introduction to M8 Softail Service”
  1. JOHN

    I am a member and am logged in, but it won’t let me watch the rest of the “Introduction to M8 Softail Service” video. It keeps asking me to become a member.

    • Customer Service
      Customer Service

      Dear John,

      Thank you for contacting us. The Introduction to M8 Softtail Service video is a free introduction video to M8 services on our website. Please click on the link below to view all of our M8 service videos.

      I apologize for any misunderstandings. If you have any other questions or concerns, please contact us at 1-855-231-0653 or chat us on our website.


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  2. Mark

    along with Owner’s Manual & Shop Manual, how’s about the Parts Manual?? really makes sure you get correct part when you take H-D p/n to Parts Counter to order replacement parts. Parts Tech should advise about any upgrade to OEM parts since bike manufacturer. just been convenient for me to have correct p/n’s. keeps ME involved in my Harley maintenance & repair. marklewis